Just called to book an appointment and was told I had an outstanding balance of £3.10? I asked what this was for as the receptionist said I had to pay now. She said probably a toothbrush or something small.. . I replied I have never purchased anything from you. She said she would still need to take payment before she could book my appointment as I would still have to pay the outstanding? I said I'm not paying for something I haven't had. Tell me what its for? She said she would speak to the manager. I said great. 1min later she comes back... asks if i want to book my appointment and that I would have to pay the 3.10 when i came in. I said im not paying until i know what it is for??? Hence no appointment?!?! Hopefully the manager will call me?! Imagine if we all paid £3.10 for something we have never had or know what its for!! Crazy
Horrendous experience here.
Needed a route canal the dentist told me he could not preform it and handed me some sensitive toothpaste and sent me on my way.
Don’t go there
Avoid. .. injected my son with Sodium Hypochlorite along with anesthetic and had to rush him to Taunton hospital after a phone call from Dentist 7 HRS after treatment!!!!!!!!!
I have just called to register and book an appointment as I have a chipped tooth. The girl on the phone was very friendly and helpful while taking my details. They had a large availability of appointments so I could easily chose one that suited my working hours. Very professional so far!
Just got of the phone to the receptionist with the telephone personality of a Droid , felt like i was interrupting her social life rather than trying to make an appointment, and that was after the second time of trying, got put on hold for 10-15 min , gave up and rang again and got straight through, reckon they forgot they put me on hold. Then getting a appointment is harder than getting to see my Doctor , time for me to register elsewhere .